When you have used up the first 1000 registrations that you receive for free with the eBook Pro software you are given the option to purchase more "registrations" at the prices outlined in the next question. The reason we charge "Per Registration" instead of "Per Code" is because if we were to charge the eBook pro users per code they could potentially register their eBook on multiple computers in turn creating an extra load on our servers as multiple eBooks are then verifying registration on a regular basis.

On the other hand if your user chooses to unregister his eBook and reinstall it and register it again on another computer you WILL NOT be charged for this second registration as only one copy is verifying registration with the server.

You are able to prevent your users from registering the eBook Pro software multiple by simply setting the number of registration allowed for their code in the "Registration Center" of you eBook Pro software.

Important Note: eBook Pro charges a nominal fee per registration so that we can maintain the servers and supply sufficient bandwidth to operate efficiently. eBooks created by eBook Pro are constantly verifying registration to prevent the pirating and illegal distribution of you informational product. To maintain this type of service we must charge this ongoing fee. There is no profit included in the fee charged per registration, instead only enough to cover the costs of bandwidth charges and server maintenance for the life of each eBook.

When you purchase your eBook software you automatically receive 1000 FREE registrations. This means you can sell up to 1000 eBooks, each one being registered once before you will be billed for more codes.

Once you are near completing the 1000 registrations codes you will be notified and given the option of purchasing more registrations at a cost of $0.10 per registration.

When the maximum number of registrations you currently have available (upon purchasing eBook Pro you will automatically have 1000 free registrations available) has been depleted you will be notified and given the option to purchase more registration codes.

This is a very simple procedure that just about any web programmer who is familiar with ordering systems could do quite quickly. In fact, if you are using proprietary shopping cart software with your ordering system, this may already be a built-in feature!

If Internet Explorer 4.0 (or higher) is not installed on the end-user's computer, they will not be able to use eBook Pro. In that case, they should visit www.microsoft.com/ie to download Internet Explorer. If they have Internet Explorer installed and they do not have the necessary plug-ins (Flash, Shockwave, etc.) - they will be automatically prompted to connect to the appropriate site to download the necessary plug-in (your HTML must be written properly for auto-downloading of plugins). You may also wish to create an entry page that allows the user to choose whether they wish to view the version with the plug-ins, or the version without.

You may also wish to hire someone to design your web site for you. If you do not already have someone, go to: http://www.marketingtips.com/websitedesign.html Simply take a moment to specify what you are looking for, and we will direct you to the solution which is most appropriate for your needs and budget.

Within the eBook Pro software, there is an area which will allow you to view the status of each code in your database. You can check out how many times a code has been registered, whether or not a particular code is marked as "active", what the maximum number of registrations allowed for that particular code are, the user's personal information, etc.

You may wish to deactivate a user's code for a number of reasons. Depending on your refund policy, you may wish to deactivate the code of a user who has requested a refund... or someone who has denied you payment by requesting a "charge-back" through their credit card company

When the eBook performs one of its random code verifications with the server, the eBook will recognize that the code is no longer valid, and the software will become inaccessible to the user.

With the eBook Pro software, you can specify the number of times you want to allow a user to register their specific code. The great thing is that they cannot register their eBook more times than you have specified.

Yes, you can link to any page or program on the Internet. The only restriction is that the user will need a live Internet connection to do so.

The eBook will display the HTML pages within its own window unless you specify the links to open a new browser window.

Yes, eBook Pro can compile large publications. This is not generally a good idea because the load time for each eBook is dependant on the size of the eBook. Having large eBooks translates to long waits on the customer's end, especially if they have an older, slower computer. A solution around this is answered in Question 17.

I want some links in my publication's HTML to point to files not compiled into my finished eBook. Is that possible?

Yes, this is possible. For example, your source material that you want to compile into an eBook may be 10MB, but the actual HTML in it may only be 20K. The remaining data could be images, mpegs, or other media files which can be very large. It would be wiser to compile just the HTML into an eBook and distribute the media files along with the eBook. With a small modification to the HTML, the eBook can use these files as if they were actually inside the eBook. The customer's load time for the 20K eBook would be negligible. This is a new feature--the online help files are currently being updated to include this feature. The link must be specially encoded to alert eBook Pro to look in the directory that the eBook was opened from instead of looking inside the eBook itself. An example of the HTML code required to link to a file not in the eBook would look like:

When clicked, eBook Pro will search for the file "canucks.mpg" in the directory that the eBook was loaded from.

Can I link to other web sites in my eBook?

Yes, but these web sites will not open inside the eBook. Instead, your default web browser will automatically start up and display the web site that the HTML points to. For example, if your HTML contains a link such as: